Specifications include, but are not limited to: A. Contractor shall provide all personnel, parts, materials, supplies, tools, testing, equipment, insurance, permits licenses, and fees necessary to provide repair services for both requested locations. B. Contractor shall provide a point of contact specifically for the resulting contract to coordinate all matters pertaining to this contract. The Contractor shall provide the name, telephone number, fax number, email address, business cell phone number, and normal working hours of its POC. The Contractor POC shall meet as stated in the specifications to discuss issues related to the contract. It is the responsibility of the Contractor to notify the University Contracting Officer Representative of any changes regarding the Contractor POC or if the POC will be unavailable for extended periods of time. C. All employees of the Contractor shall be identified by a photograph identification badge and/or uniform readily identifying the worker as an employee of the Contractor’s firm. The uniform shall consist of at least a shirt or smock with the Contractor’s name and employee’s name. If the Contractor’s Firm Identification Badges are not available, a temporary identification badge may be obtained through the Contracting Officer Representative. All employees must be identified in accordance with the above at all times while performing work in any University facility. D. Contractor will respond to service calls for any University of South Carolina System campus facility covered under the resulting contract within two hours of the call being placed during regular business hours of 8:00 A.M. though 5:00 P.M. E. Contractor shall refer all requests from persons not authorized to do such to the University Contracting Officer Representative. Only the University Contracting Officer Representative can authorize work, including any extra chargeable services. F. Campus aesthetics are of the utmost importance to the University and its Administration. The Contractor shall ensure that all its vehicles are kept in sanitary and good working condition, are well painted and include the Contractor logo. If at any time while on university property, fuel, motor oil, or other fluids, leak and/or spill from Contractor's vehicle, the driver is to immediately report the incident to the University’s Contracting Officer Representative. The Contractor shall be required to respond to complaints regarding these matters within twelve (12) hours of notification. The Contractor shall be responsible for all costs associated with any clean up at no cost to the University. G. Contractor shall provide quality, timely service according to the schedules or special requests; notify the University if there are any problems with performing the services of this contract; take action to correct any problems and work with the University to make operations run as smoothly as possible. H. Extreme care shall be exercised to avoid damaging trees, shrubs, plants, containers, brick walls, bollards, curbs, buildings, or other structures. If any of the above is damaged or destroyed due to negligence of the Contractor, the damaged/destroyed item shall be repaired or replaced according to the University’s specifications, by the Contractor at no cost to the University.